Category: Customer Service
Change over Dollars
For some reason, whenever I buy something, my change is now handed to me bills-first, followed by the receipt, with the change placed carefully on top of the pile. With the change delivered to me in this fashion, I am then dismissed and expected to get out of the way for the next customer who is no doubt eager to pay for her venti frappa-cappa-chupacabra so she too can be on her way. The problem is that I can’t, because I am now immobilized with indecision as to how to deal with the pile of financial paperwork in my hand. (more…)
WCR Pickups Review

As a general rule, I review things that grab me in one of two ways. Either the product is so good that I need to tell the world, or the product or service is so bad that I need to tell the world. I also sometimes do reviews by request, but so far that’s been a rarity. To cut to the chase, WCR pickups are so good, I felt the need to tell the world. (more…)
House of Staunton Collector Series Luxury Chess Set

I am an admitted gear-hound. I like stuff. While that in and of itself isn’t a problem, I suffer from a more sinister condition; I like nice stuff.
Today it seems that purchasing the “better” item rarely buys increased quality, but instead offers increased functionality. In the world of electronics, that can make sense. Electronics though, has become the epitome of mass production. Not only are hand-made electronics now the realm of boutique builders, those boutique builders are becoming more scarce every year. (more…)